Stephensons Solicitors LLP. (Attorney) in St Helens (Merseyside)

Stephensons Solicitors LLP

38 Reviews

Attorney

Lawyer

Century House, Hardshaw St, Saint Helens WA10 1QU, United Kingdom

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Description

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Stephensons Solicitors LLP is a reputable attorney and legal firm located in St Helens, United Kingdom. Situated at Century House on Hardshaw Street, their team of lawyers provides professional services in various legal areas. With a focus on delivering quality assistance to their clients, Stephensons Solicitors has received commendations from satisfied customers.

Boasting a commendable score of 3.6 out of 5, based on the feedback of 38 reviews, Stephensons Solicitors LLP is recognized for its commitment to excellent customer service. Clients have highlighted their positive experiences with the receptionist, who was described as lovely, extremely polite, and helpful. However, some reviewers have expressed disappointment with the lack of follow-up communication despite being promised assistance, leading them to seek support elsewhere.

Stephensons Solicitors LLP understands the value of community and offers free small business advice, ensuring peace of mind for entrepreneurs. Customers who have availed this service have praised it highly, recommending the firm without hesitation. The friendly staff has also been recognized as a great asset to the area.

However, there have been instances where clients encountered challenges in finding the right solicitor to assist them. In particular, Andreas Bosch expressed frustration in his quest for legal representation related to housing meter issues. Despite attempts to seek help from Stephensons Solicitors LLP since October 2016, he felt let down by the lack of response or acceptance from various solicitors.

Stephensons Solicitors LLP differentiates itself from other firms by offering affordable services. While some solicitors charge exorbitant fees for ID checks, Stephensons Solicitors charges a mere £5. They prioritize communication and customer service at every step, ensuring a pleasant experience for their clients.

The firm operates from Monday to Friday, between 9 am and 5 pm. They are closed on Sundays and Saturdays. This schedule allows them to be available during regular office hours and provide prompt assistance to clients.

In conclusion, Stephensons Solicitors LLP is a trusted attorney and legal firm based in St Helens, United Kingdom. They strive to offer excellent customer service, as evident from the positive remarks of their clients. However, some reviewers have experienced communication gaps, leading them to seek assistance elsewhere. Despite these challenges, Stephensons Solicitors LLP continues to assist small businesses, provide affordable services, and emphasize effective communication and customer satisfaction.

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