Bird Wilford & Sale Solicitors. (Attorney) in Loughborough (Leicestershire)
Description
Bird Wilford & Sale Solicitors, located at 20 Church Gate, Loughborough LE11 1UD, United Kingdom, is a reputable attorney and lawyer firm that has garnered a positive reputation within the legal community. With a variety of services offered, they have become a trusted choice for individuals in need of legal assistance.
Having received 21 reviews, Bird Wilford & Sale Solicitors proudly boasts a score of 3.7 out of 5, indicating a level of satisfaction among their clients. One review commends the team for their exceptional communication, explanations, and efficiency during a recent house sale and purchase. Despite some minor hiccups caused by the buyers' solicitors, the transaction remained smooth, resulting in only a week’s delay. Moreover, the reviewers were impressed with the firm’s ability to provide excellent customer service by answering phone calls promptly, even while utilizing an online process tracking system.
Another reviewer highlights their positive experience with Bird Wilford & Sale Solicitors when they purchased their first home. The reviewer acknowledges the solicitor, Roy Rollings, for being efficient and quick in handling the matter. They also appreciated the friendly and well-mannered staff members they encountered throughout the process, from the receptionist to the secretary named Linda. The reviewer found their prices to be reasonable, considering the quality of service provided.
In another review, a customer who recently bought and sold through the firm praised the responsiveness and trustworthiness of Erica, one of the solicitors. With Erica’s proactive approach, the customer felt confident that things were progressing smoothly without the need for constant follow-up. This positive experience extends to the firm as a whole, as they are known for being responsive and readily available.
While most reviews are positive, there are instances where customers felt that better advice could have been given. One reviewer expressed dissatisfaction with the solicitor’s oversight regarding a significant detail related to stamp duty. Similarly, they mentioned a lack of communication from the replacement solicitor, Marika, after the original solicitor left mid-transaction. Despite these concerns, the solicitor’s secretary was highly praised for their diligent efforts.
The firm’s opening hours are Monday to Friday from 9 am to 5 pm, ensuring accessibility for clients during typical business hours. Being closed on weekends allows the team to focus their attention on delivering quality service during the week.
In conclusion, Bird Wilford & Sale Solicitors stands out as a reliable choice for legal services in Loughborough. Their positive reviews reflect their commitment to efficient handling of cases, excellent communication, and reasonable pricing. While they have faced some challenges, their responsive and friendly staff contribute to creating a positive experience for their clients.
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